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Homeless people in Zagreb now have access to free legal advice as a result of their library’s innovative service.
Zagreb City Libraries (ZCL) launched their service for the homeless with EIFL-PLIP support in November 2011. The service has captured the attention of the media, local government and homeless shelters – and is attracting important new partners who are now adding value.
The free legal advice is the outcome of a new partnership between ZCL and the Legal Clinic of the Law Faculty at Zagreb University. Under the guidance of their professors, law students now regularly process requests and queries from homeless people about a variety of legal and rights issues.
The student volunteers are finding that working with the homeless is an eye-opening experience: ‘I used to think that homelessness was a matter of personal choice, but it turns out that many are forced by circumstances to become homeless. Several laws and regulations make their recovery harder, said Ms Tanja Peraković, a law student.
ZCL’s service for the homeless combines information and communication technology skills with motivation and job-seeking training for the homeless.
Read more about ZCL’s service for the homeless