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Frontline SMS is a FOSS tool which enables you to turn a laptop and mobile phone into a communications hub. With versions for Windows, Mac and Linux, you can use any computer to create messages offline that can then be sent via SMS to groups of people (such as library users).
The system can be used for automated processes (such as reminding library users when they have an overdue item) or for specific tasks (such as asking for feedback on a proposed new layout).
All you need to get started is a modem, which can be purchased for less than US$20. Because it operates over the mobile network, internet access is not needed for the sender or the receiver.
On 24th April 2012 EIFL FOSS hosted a webinar on Frontline SMS. Presentations were given by Laura Walker Hudson of Frontline SMS' team in Nairobi, and Evgeniy Shestopal of Lugansk Gorky Library in Ukraine.
You can access the recording of the session here
You can download Laura's presentation here
You can download Evgeniy's presentation here
Get more information on the EIFL-FOSS Frontline SMS page.