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Participatory design is an effective methodology that enables you to research the behaviour and requirements of your library users, and to respond to their needs.
Over 35 people from 15 countries attended the EIFL webinar on Facilitating Participatory Design on 26 April 2012.
Nancy Fried Foster gave a clear and insightful presentation on what participatory design is, why it’s important, and how to do it (including personnel and other resources).
Sania Battalova provided an excellent case study on participatory design in action at the American University of Central Asia in Kyrgyzstan.
You can listen to the recording of the session here.
You can download the slides here [PDF].
Further information can be found on the Participatory Design page.